POSITION SUMMARY

Support the recruitment phase of blood services by telephoning prospective donors, handling objections and scheduling appointments for bloodmobiles and fixed site centers, and answering the 1 800 number.  Maintain accountability with donors through verifying telephone calls and reminder postcards.

POSITION QUALIFICATIONS AND KNOWLEDGE

Education and Experience

     1.Graduate of technical school preferred; or high school graduate.

     2.Telemarketing/call center experience preferred.

Job Knowledge and Skills

     1.Excellent verbal communication skills.

     2.Customer Service experience or sales experience highly desired.